Administrative Assistant

MENDOTA MUTUAL INSURANCE COMPANY
 
Administrative Assistant
 
Benefits:
Major Medical, Dental, Vision, Group Life Insurance, Paid Time Off, Paid Holidays.
 
Hours:
8-4 MF
 
Job Summary:
 
This role provides essential clerical and organizational support, ensuring smooth office operations. Key functions include handling all correspondence (calls, emails, and physical mail), organizing and maintaining filing systems (digital & physical) files, preparing necessary documents and reports, data entry, ultimately acting as a central communication hub for the office.
 
Key Responsibilities:
 
 

• Financial Transactions:
  • Ensure proper financial adjustments are made following each transaction.  
  • Confirm receipt of payments or adjustments related to policy transactions.

 

• Collaboration with Underwriting & Upper Management:
  • Work in close coordination with Upper management to understand the financial impact and follow up on the nature of each transaction.
  • Handle correspondence between the operations department and external parties.

 

• Documentation and Compliance:
  • Maintain detailed records of all emails, notes, and resolutions.

 

• Customer Interaction:
  • Communicate with customers to ensure clarity and satisfaction where possible.
  • Address customer inquiries regarding status or processes.

 

• Reporting:
  • Compile regular reports on activities, financial impacts, and process improvements for upper management.

 

• Problem Solving:
  • Develop and implement solutions to recurring issues identified through analysis.

 
Qualifications:
- Strong analytical skills with proficiency in Microsoft Excel, or data analysis tools.
- Excellent communication and interpersonal skills, with the ability to resolve discrepancies.
- Detail-oriented with a high level of accuracy in financial dealings.
 
 
 
Please be advised that all resumes must be submitted via email only to christina@mendotamutual.com. Submissions sent through any other channel will not be considered.
 
 
Thank you.